Please read these terms carefully before using the online payments facility. Using the online payments facility on this website indicates that you accept these terms. If you do not accept these terms do not use this facility.

Please remember to have the invoice number and customer reference number in your hand before you make the payments.

• Our online payment transactions are managed by Pay Pal (i.e. service provider)
• The card details you have entered will be stored with our service provider.
• We accept VISA and MASTER credit / debit cards.
  For every successful payment an Confirmation Email will be sent to your email Id which was be provided to our Business Development team for all interactions.
• The time frame to display the payment details in your card statement will be according to Pay Pal Terms & Conditions.
• It will display “SHIV SANS PTY LIMITED T/A CARE GLOBE INTERNATIONAL” in your card statement for all the transactions made online.
• Your payment will take a minimum of 48 hours to reach the account to which you are making a payment. (This includes time to verify your credit/debit card details with your credit/debit card supplier and for payment to be notified to the ) If your payment is overdue and recovery action is about to be taken, you should pay by cheque or account transfer to company account.
• We cannot accept liability for a payment not reaching the intended account due to a customer quoting an incorrect account number.
• We cannot accept liability if payment is refused or declined by the credit/debit card supplier (due to the customer quoting incorrect card details or other reasons). If the credit/debit card supplier declines payment, we are under no obligation to bring this fact to the customer's attention. Customers should check with their bank/credit/debit card supplier that payment has been deducted from their account.
  

  GENERAL TERMS AND CONDITONS OF PAYMENT:

  • The customer acknowledges agreement with these Terms and Conditions of Sale by accepting the business leads from ICT quotes which is a division of Care Globe International with legal entity name Shiv Sans Pty Limited.
  • This contract of sale is between the entity named on the invoice (the “Customer”) and Shiv Sans Pty Limited.
  • The extension of credit to the Customer by the Company shall be at the sole discretion of the Company and, where extended, unless otherwise advised in writing by the Company the Company requires payment in full within Seven (7) days of the invoice date.
  • Payment to the company by the customer is only for providing the business leads and not for any other means.
  • Company does not take any responsibility of business leads which have been forwarded to Customer.
  • The Company is not liable for any claims raised by the customer in terms of business leads. It is the customer responsibility to convert business lead to their service user.
  • Customer agrees to pay for all the leads received by the company.
  • When accepting the business leads, customer is aware of all the specifications of the leads.

CURRENCIES:
We accept the payments in AUD ($) for the customers from Australia. Customers from other parts of the world can pay in either AUD ($) or in USD ($).
Your invoice will be clearly mentioned about the type of currency we charging to you with appropriate symbol.

PAYMENT QUERIES:
For all payment queries, please send an email with your invoice number, customer reference number, and amount to accounts@ictquotes.com.au and accounts department will solve your issues as early as possible.

REFUND POLICY:
A payment can only be refunded, if the client has paid the excess amount, and in order to refund a payment it will take around 30 working days from the date of request.

CANCELLATION POLICY:
Only a payment made to wrong invoice can be cancelled until and unless the invoice does not relate to the client directly or indirectly and there is no due to the clients invoice. In order to cancel an invoice it will take around 30 days from the date of request. If the clients invoice is still pending it will always be adjusted and a confirmation mail will be sent to the client.